Are you using one of Garmin's motorsport activity types?
Garmin's motorsport and motor-vehicle activity types — including Motocross, Motorcycling, Snowmobiling, and Driving — do not share their data with LITPro, for reasons outside our control. If you record a session using any of these activity types, you'll see it in the Garmin Connect app, but it won't sync over to LITPro. See Getting Started With A Garmin GPS Watch for more on this.
Workaround: Use any non-motorsport outdoor activity type that records your location — "Outdoor Cycling" is a great option, but outdoor running, hiking, mountain biking, or any other non-motorsport location-tracking activity type will also work. You can even create a custom activity type and name it "Motocross" if you'd like, just don't confuse it with Garmin's own built-in Motocross activity type, which won't sync.
Unfortunately, past sessions recorded with a motorsport activity type can't be recovered, but this workaround will keep future sessions syncing correctly.
Other troubleshooting steps
If your sessions still aren't showing up in LITPro and you weren't using a motorsport activity type, try the following:
- Check that Garmin Connect can share data with LITPro. In the Garmin Connect app, go to Settings > Connected Apps > LITPro, and make sure Activities is enabled.
- Update your software. Make sure both your Garmin watch and the LITPro app are running the latest software versions. Outdated software can cause compatibility issues.
- Check your internet connection. A stable internet connection is required for syncing. Make sure your device is connected to a reliable Wi-Fi or cellular network.
- Contact customer service. If you've tried the steps above and are still having sync issues, reach out to LITPro customer service for personalized help.