If you currently have an Apple Watch paired with your iPhone and purchase a newer model, you may be wondering how to start using the new Apple Watch with LITPro. Generally, this process is straightforward.
Follow these steps to ensure a smooth transition to your new Apple Watch and address any common issues you may encounter.
Get Started Using Your New Apple Watch:
Seamless Transition
You don't need to re-pair your Apple Watch (with LITPro) if you already have another Apple Watch paired with your iPhone. Your new Apple Watch will work seamlessly, just like your previous watch.
LITPro App Compatibility
The LITPro App is designed to work with any Apple Watch paired to your iPhone. Therefore, you won't need to make any specific adjustments within the LITPro App to accommodate a new watch.
Improved GPS Performance
If you've upgraded to a newer Apple Watch, you may notice a meaningful improvement in GPS performance. See how different models performed in our GPS shootout: https://litprolive.com/blogs/gps-device-shootout?page=1
Troubleshooting:
If you run into issues after upgrading to a new Apple Watch, here are some things to check:
Activity Data Not Syncing
If you start an "outdoor cycling" activity on your Apple Watch and your fitness data doesn't appear on your iPhone, work through these checks:
- Verify the activity data appears in your iPhone's Fitness app. If the activity itself is missing or cut short, a common cause is the watch pausing the activity mid-ride — this can happen if the watch band wasn't tight enough, or if a little dirt got under the sensor and it stopped sensing your wrist.
- Make sure you've allowed LITPro to share health data to and from the app. LITPro prompts you to let it see the GPS route lines and heart rate data collected during your activity — if that sharing wasn't enabled, your data won't come through. To check, open the Health app > Account > Apps > LITPro and make sure everything is enabled. Reinstalling the app (below) will also trigger the permission prompts again.
- Keep in mind that GPS quality from an Apple Watch is often relatively poor, which can affect your results even when syncing is working.
- If nothing appears after checking the above, send a couple of screenshots of the Fitness app on your iPhone to the LITPro support team for additional assistance
Reinstall the LITPro App
Sometimes, re-installing the LITPro app can resolve connectivity issues. Follow these steps:
- Delete the LITPro App from your iPhone
- Download and re-install the LITPro app from the App Store
- Open the app and let it request access to your watch data again
Rest assured that re-installing the app will not result in any loss of your past sessions or data.