For iOS users: You may need to restore your subscription purchase.
- Log in to the LITPro app
- Tap the Account tab in the bottom right of the screen
- Tap Manage Subscription (red bar)
- Tap Restore Purchases on the bottom right
- Access should be granted to missing features
Note: If that does not resolve the issue, try logging out and back into the app.
Go to the account tab > tap your name > then log out and back in.
For Android users: Try deleting and reinstalling the app — this won't affect your data. Make sure you log back in using the same email address that's connected to your Google Play Store account.
If the issue still persists, then please contact our customer support at athletesupport@nznlabs.com for further assistance.