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I purchased a subscription, but I don't see extra features in the MX App

  • Updated

For iOS users: You may need to restore your subscription purchase. 

  1. Log in to the MX App and go to the Accounts tab in the bottom right of screen
  2. Tap Start Your Free Trial
  3. Tap Restore Purchases on the bottom right

Note: If that does not resolve the issue, try logging out of the app. 

Go to the account tab > tap your name > then log out and back in.

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