Sorry to hear that you weren't completely satisfied with your recent purchase. If you have a problem with your product, or need help getting started, please contact us at athletesupport@nznlabs.com, and we would be happy to help!
To Request a Return:
Contact Us
To initiate a return, please email us at athletesupport@nznlabs.com to request a return.
Prepare your return shipment:
Prepare your return with the device, any accessories, and retail packing in a sturdy box. Ship it to the following address
NZN Labs - Attn: Return
43200 Business Park Dr, STE 101
Temecula, CA 92590
Please include the following information:
- Full Name
- Email associated with your LITPro account
- Phone number
- Order number
Shipping Carrier:
Select a carrier that's most convenient. We do not provide return shipping labels.
Refund Processing: Once we receive your unit, we will refund the original purchase price minus shipping costs. This should be issued within 3-5 business days of receiving the return.